Social (Media) Innovation

In a post on my service co-creation blog, I took another look at a list of my 16 favorite innovation books. I categorized them and then thought about what gaps were exposed by my list and several others I reviewed.

One of the two big gaps I identified was Innovation and social media.

I am surprised to not be hearing and seeing more about the impact of social media on the innovation process. There have been lots of great ideas like “netnography” or social mining to uncover deep needs. Or social prototyping to test concepts earlier and more often. But aside from crowdfunding and crowdsourcing – both of which are big deals! and both of which will be discussed in upcoming posts – I haven’t seen evidence of organizations integrating social media into innovation.

 

Am I missing something?

To read the post on the “Blue Ocean” spots in innovation books go here.

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Social Mood and Social Media

Kerry Gorgone and I were recently interviewed by Bethany Teague, a TV reporter from WSLS in Roanoke, about a defendant’s request for funding for a detailed social media study to support a change of venue (child abusers don’t seem to be popular in Pulaski county…). I attach the 6 O’clock news version of the story.

I think we will hear more about this issue and this application of social media analysis going forward. Certainly social media reflects social mood. Traders are following social media to spot sentiment changes for stocks; a consulting group from Virginia Tech predicts political events from Twitter…

 

This copy is a bit old school: I set my webcam in front of my TV and played the saved broadcast from my DVR. A lot like the 75 cent movies they used to sell in Macau. The DVR has a USB port, but I couldn’t figure it out… The version that WSLS posted on their website was condensed to the point that the issues were not discussed (and Kerry and I had little face time 😎 )

 

 

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Innovation books – what do we NEED?

The process of listing my 16 favorite innovation books got me to thinking about what is missing – What is the “Blue Ocean” space in popular innovation reading?

I think I found two clear blue patches – Do you spot others?? Or do you think I missed a great book in those patches?

……………………………….

In the fall I listed my 16 favorite books on innovation. In alphabetical order by author they were:

  • Tim Brown                     Change by Design
  • David Burkus                 Myths of Creativity
  • Henry Chesbrough      Open Innovation
  • Clayton Christensen   The Innovators Dilemma
  • Peter Drucker                 Innovation and Entrepreneurship
  • Abbie Griffin                  Serial Innovators
  • Walter Isaacson             The Innovators
  • Ken Kahn                          PDMA Handbook of New Product Development III
  • Tom Kelley                      Creative Confidence
  • Mauborgne & Kim         Blue Ocean Strategy
  • Geoffrey Moore              Crossing the Chasm
  • Gina C. O’Connor          Grabbing Lightning
  • Eric Ries                            Lean Innovation
  • Gerald Tellis                     Will and Vision
  • Stefan Thomke               Experimentation
  • Eric von Hippel               Democratizing Innovation

To read more about this list see the previous two posts in this blog – Part I or Part II or the summary on LinkedIn.

What is missing?

I would classify the topics of the 16 books above into four categories:

  1. Innovation processes (design thinking, lean, experiment, lead users, disruption, etc.)
  2. Strategy for innovation in an organization (blue ocean, open, etc.)
  3. Fostering individual creativity and innovation
  4. Fostering innovation in an organization.

So what is missing that we would expect in such a list?

Ten or 15 years ago we would have expected something on the Internet but the Internet is ubiquitous by now. One could claim that social media is everywhere today, but I was still surprised that I hadn’t found a great book on:

  • Social Innovation – Either using social in the innovation process OR innovating in the social media space itself.

The other clear gap or blue patch that I see is in service. (Of course I started a blog on service co-creation 5 years ago…) The majority of the world’s GDP is services, over 80% in most of Europe and 90% in the U.S. Services are different. Yet no book in my list is focused specifically on innovation of service. Service has a major influence of course – the iteration and experimentation that underlies most of the new approaches has been facilitated by the ease of making changes in services. Yet there again seems to be a vivid large blue space:

  • Service Innovation – Either innovation of service offerings or services provided with goods.*

I ask the reader if (1) you see another blue patch I missed and/or (2) if I should review a book that fits in one of those spaces.

 

*Note: I am a co-author (with three impressive scholars) of a book on service innovation that should be released this spring. Trust me – you will hear more about that book as the launch date approaches.

 

Other innovation books

A reader suggested Econovation by Faktor should be considered for the list. Other lists of innovation books include:

Again, after reading through these other lists, this reader still spots the key blue spaces:

  1. Social Innovation, and
  2. Service Innovation.

What is missing?

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2016 Resolutions

First of all… Happy 2016 everyone!

2015 Christmas Pic

I can’t claim a great deal of success with my previous New Year’s resolutions. I believe the research that indicates that we should aim to change a few HABITS and ignore grand resolutions. But in the spirit of starting anew… and with the knowledge that I do have a start on all of these, my 2016 resolutions are:

  1. To reactivate this blog! ( I guess this is a start!)
  2. To publish all of my conference papers (I have been working on…)
  3. A target weight (I am already 20% or so on the way to my goal)
  4. To exercise every morning (10 days so far) and
  5. To publish a book (A collaboration is in editing…)

Since all of them are underway this is sort of like working on habits, right?

So I am sort of following the science.

What do you think of resolutions? What are YOURS?

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Think twice before sharing unconfirmed information…

A 30-second news clip from an interview with Justin Ward of WDBJ7 after the on air tragedy at the station….

Many people wrote and shared false information about Wednesday’s shooting on Facebook and Twitter…

Source: Think twice before sharing unconfirmed information on social

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My very favorite books on #innovation : K to Z

Innovation FlickrHere are the remaining nine of my 16 favorite innovation books. As I related in the discussion of the first 7 books in my last post, these books are my personal favorite books on innovation and are listed in alphabetic order by author. There may be some subjectivity in this list: all are from my bookshelf and there are none from authors I personally dislike.

8.  Ken Kahn                  PDMA Handbook of New Product Development III

I valued the first two editions of this handbook from the leading association for product innovation when I was involved in product development and again when I started my research. Nice short summaries of key topics from leading scholars and practitioners. The new edition, under the editorship of Ken Kahn – associate dean of the da Vinci Center for Innovation at VCU, is as good or even better than the first two! And Ken invited me to contribute a chapter!

9.  Tom Kelley               Creative Confidence

IDEO book two… Everyone can be creative if they are allowed to! How to facilitate and tap into that creativity. Read it and create!

10. Mauborgne & Kim  Blue Ocean Strategy

I like this approach which is based on the marketing concept of mapping product attributes and finding gaps. The stories are compelling. However, I was disturbed by a conversation I had with Dr. Mauborgne at a conference: he told me that his team had been able to find a firm that had successfully executed a blue ocean strategy more than once!

Continue reading

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Are you living on #Facebook?

NewsYesterday (August 26) at 6:45 Alison Parker, a young newspaper reporter at WDBJ, and Adam Ward, a camera person, for the Virginia TV station were tragically murdered by a former employee of the station.

The killer created Facebook and Twitter accounts to post his videos of the murders.

Within a couple hours of the murder Chris Hurst, a news anchor at the station, posted romantic  pictures of Alison with him and shared the news that they had moved in together recently.

In the world of 2015 this shooting is horrible… but the social media activity somehow seems perfectly normal…

I posted pictures of my dog visiting with my mother at her assisted-living home yesterday. My daughter “stages” and then posts every restaurant meal on Instagram before dining.

All of this would have seemed weird a decade or so ago.

What does this mean? Are we now living our lives on social media. Is the Facebook timeline our life? Did something really happen if it is not recorded on social media? Is the “real world” becoming artificial as we stage Facebook, Instagram, Periscope and Snapchat moments? Are we all narcissists? Is reality online?

What do you think????????

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My very favorite #books on #innovation : A to I

I decided to create a list of my 10 favorite innovation books…but came up with 15. It was hard enough to narrow the list to nearly 10 – no way I was going to try to rank order them. So here are the first seven in alphabetical order by author. (No slight intended for Eric von Hippel and Gerry Tellis!)

I teach and research innovation and read a lot of books, but I do not claim to have performed a methodical or scholarly study… In fact my leg work for this post consisted of walking around my university and home offices, pulling books off the shelf, and asking myself: did I enjoy this? what do I remember? was it really good?

……………………..

  1. Tim Brown                 Change by Design

I am annoyed by the exposure that IDEO gets in the creativity and innovation space. I would like to have not included anyone from IDEO in this list. Yet somehow I ended up with TWO books on it. I use this book in my MBA innovation class – it is a solid introduction to the concepts of design thinking.

  1. David Burkus             Myths of Creativity

This is a list of books about innovation. I will likely do a separate list on creativity. Yet I think Burkus catches many of the traps that would-be innovators fall into. Good read for students and innovators. Plus I like his blog.

  1. Henry Chesbrough   Open Innovation

This book has had a huge influence on innovation research and practice. Companies such as P&G have been influenced by it. I agree with Eric von Hippel’s criticism that users and customers are the most important collaborators, yet get little attention from Chesbrough. However few books have had so much influence on the practice of innovation.

Continue reading

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MODERN Business Plan Competitions

Business plan

At my other blog site I posted about an Innovation Contest that I co-chair. I appreciate any thoughts and feedback!      The Un-Business-Plan Contest

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The Un-Business-Plan Innovation Contest

Business planA colleague and I agreed to chair the committee to run an innovation competition open to all students in our university. We want to encourage and celebrate the innovation among our students!

So how does one design a lean/agile/design-thinking innovation competition???? Our current proposed approach is to have students submit:

  1. A 3-10 minute video of the new service or product in use: showing prototyping and ideally a pivot in response to use.
  2. A one-year budget and
  3. Possibly – A completed summary Business Canvas.

What do YOU think???? Does it sound good? Is the canvas overkill for an 8-week student contest? What would you change?

[ The current full proposed summary outline of the contest is posted here. ]

For the past several years innovators I admire have been posting tweets and FB posts urging VCs, angels and academics NOT to participate in student business plan competitions. One of the earliest I were three blog posts by Steve Blank:

The consistent arguments against the traditional business plan competition include:

  1. A formal business plan really only fits large companies.
  2. A business plan does not survive the first encounter with customers.
  3. It does NOT recognize the lean or iterative approach to innovation. An agile or lean startup should have a new business model after user testing and probably again in 6-9 months.
  4. Financial projections 3 or 5 years out for a truly innovative new service or product are exercises in “creative accounting” and we don’t need to teach our students how to lie using spreadsheets.

Brief confession here – I helped with a couple startup business plans. I learned the following technique:

  1. Find out what revenue the VC or Angel needed to see.  Increase it by 2% and make it the year 5 projection.
  2. Assume “hockey stick” growth with takeoff in year 4.
  3. The result was reaching the target number without undue pressure in years 1-3.

Not something I want to teach my students!

Again here is a more complete description: Innovation Contest Draft

I appreciate your thoughts and ideas!!!!

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