Tag Archives: Lead User

Why do users collaborate??

Every firm has an IP unit that is looking to protect and harvest the ideas generated within the organization. Patent Trolls are infamous in software and other high tech areas. Why then are users willing to collaborate with firms and … Continue reading

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PDMA thoughts: Service and Innovation

I have delayed my summary of the PDMA Research Conference, but hopefully the delay helps with perspective… (sound like an ad-hoc rationalization?) The two major themes that still resonate with me a couple weeks later are the call by Gerald … Continue reading

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“The customer is the company”

 Hi-tech t-shirts There is a fascinating article in the June issue of Inc. magazine about Threadless. Threadless lets customers design t-shirts over the Internet, then takes a vote on the best designs which are then offered for sale. Potential customers … Continue reading

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Interview with Eric von Hippel (2007)

von Hippel talks about his insight into user-driven innovation for services and goods in this 2007 interview: http://www.gartner.com/research/fellows/asset_172822_1176.jsp The PDMA blog points out some of the high points in the interview, so I can be lazy: http://blog.pdma.org/ von Hippel was … Continue reading

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