Tag Archives: financial service

Many Crummy Trials BEAT Deep Thinking: Discussion

 Two related posts in the last month have generated a fair amount of interest: “Many Crummy Trials BEAT Deep Thinking” (4/20) “the cost of trying is lower than the cost of analyzing.” (4/1) — An executive in charge of online … Continue reading

Posted in Co-creation or User collaboration, Customer Research Methods, experiential innovation, Experiment, financial services, NSD Process | Tagged , , , , , , , , , | Leave a comment

My First Webinar

 Thanks ABA! I did a web-based seminar for the first time yesterday.    187 bankers from the American Bankers Association participated in a discussion of the 2007 Bank New Service Development Survey, which was done with the cooperation of the … Continue reading

Posted in communication | Tagged , , , , | 3 Comments