Two weeks after this blog ran a piece (see April 17 below) on the Beta Culture at Nokia, BusinessWeek wrote an article on their efforts. Nokia has had incredible success with Beta Testing and pre-Beta Testing of products and ideas by lead customers. Their current “problem” is customer collaboration greater than they had planned for.
The link to the BusinessWeek article:
The earlier post is below and the link to Nokia Labs is:
http://betalabs.nokia.com/blog/2008/04/16/celebrating-beta-labs-1-year-birthday/