Several loyal readers have suggested that I stay on topic — service innovation — and not revisit the Madoff tragedy. They are correct: it is best not to dilute the brand on this blog.
However… one quick link for those interested. I cannot imagine how frustrating it was for Harry Markopolos to KNOW that Madoff was running a huge Ponzi scheme for a decade and be unable to get the SEC interested, even after Barrons had run a skeptical article. Read his 2005 memo to the SEC:
ProfessorGary on Innovation and Marketing 